Posts : 161
Join date : 2011-02-21
Location : Morelia, Michoacán Mexico
Job/hobbies : Retired
Humor : Oblique
|Kudos to Dell Computer service|| |
My wife and I, who both own Dell laptops purchased in the US (with International Warranties--very important), have had superior experiences with service on those computers here in Mexico. We both needed service on our three year plus laptops. In both cases, we phoned Dell support in the US, they connected us with Dell Latin America, and within three business days, a Dell service tech arrived at our home with the parts needed and repaired our systems. Dell has lots of the business computing market in Morelia, and have several service techs here.
While Dell computers often are not the least expensive, this level of support is quite remarkable in my experience--not only here in Mexico but in the USA as well. We also ordered products from Dell Mexico on-line, and were similarly impressed with their sales and delivery here. I will continue to rely on Dell for our computing needs, and wanted to pass along our positive experiences to you all.